What if I do not Accept Delivery of My Order When it Comes or I Miss the Delivery of My Order?

If an order is delivered to a residential or business address and you are not there at the scheduled delivery time or if you refuse to accept the delivery for any reason (filing a claim for lost and/or damaged items does not preclude you from accepting a delivery; see here how to file a claim on your Bill of Lading), then you are responsible for any and all fees incurred as a result of the shipment being returned to the shipping company’s terminal, and/or the Red Apple® Fireworks warehouse, and/or a restocking fee of up to 25% of the gross value of your order.

For instance, if you place an order for $1,000 of fireworks (pre-shipping cost) and decline to accept delivery for any reason, you may be charged a minimum of $250 to return your shipment and restock the items in the Red Apple® warehouse.